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John Lewis first opened its doors in 1864 and since then has been on a brand journey that today sees the Partnership acknowledged worldwide as a sign of quality and excellence – both in terms of product sold as well as customer service delivery.
Across the UK, the Partnership has a total of 350 stores, 50 for John Lewis and 300 for Waitrose. In addition, they have increased market share significantly through a strong online presence that cleverly embraces a ‘click & collect’ strategy that helps to drive footfall to stores.